Frequently Asked Questions
Everything you need to know about port numbers and how they work.
Common Questions
Is buying a port number legal?
Yes. Port numbers are legitimate phone numbers from major carriers. They are used every day by millions of customers switching between carriers. We provide pre-activated numbers specifically for port-in promotions.
How do I use a port number at the carrier store?
After purchase, you'll receive your port number, account number, and transfer PIN by email. Give these details to the carrier rep when opening your new line. They'll initiate the port-in, which qualifies you for switch promotions.
What carriers can I port to with these numbers?
You can port from Verizon, AT&T, T-Mobile, Cricket, or Boost numbers to any carrier that accepts port-ins — typically the other major carriers. The rep at your new carrier will handle the transfer.
How long does it take to get my port number?
Most orders are delivered to your email within 5 minutes. During peak times it may take up to 15 minutes. Check your spam folder if you don't see it right away.
Do I need an active phone plan to use a port number?
No. You don't need an active plan on the port number. You just need the number, account number, and PIN to initiate the port-in at your new carrier.
How long is my port number valid?
Validity depends on the carrier: Verizon numbers are valid for 14 days, AT&T for 10 days, Cricket for 7 days, and T-Mobile for 30 days from the time you receive your details. Use the number at your new carrier's store before it expires.
Can I use a port number to switch carriers online?
Some carriers allow online port-ins, but most switch promotions require an in-store visit. We recommend visiting a carrier store for the best deals and fastest activation.