Frequently Asked Questions
Delivery, plan requirements, and using your number.
FAQ
How long does it take to get my port number?
After payment, your phone number, account number, and PIN show on the order page — usually within about five minutes. We also email the same details.
Do I need an active phone plan to use a port number?
No. You do not keep a live plan on the PortPilot number. You only need the phone number, account, and PIN.
Can I use the number online?
Yes. Copy the details from the order page or your email and use them wherever the receiving carrier accepts a port.